Healthcare & Digital Health
Supporting older adults with patient portals, telehealth, healthcare communication, caregiver access, and digital health navigation.
Digital Access Is Only the Beginning.
Organizations are investing in digital services designed to make healthcare, banking, government programs, and everyday tasks more accessible.
But technology only delivers its intended value when people can successfully use it.
GOLD addresses the gap between digital availability and digital ability.
We combine guided instruction, community-based support, accessible resources, and outcome measurement to help older adults participate more confidently in an increasingly digital world.
What GOLD Can Help With
- Patient portal adoption
- Telehealth readiness
- Caregiver and proxy access
- Digital patient communication
- Community-based implementation
- Participant task completion and follow-up
- Healthcare education resources
We Don’t Stop at Instruction. We Measure What People Can Do.
- 1.
Identify
Understand the digital barriers people encounter.
- 2.
Enable
Provide accessible resources, guided support, and community-based instruction.
- 3.
Verify
Measure whether participants can successfully complete meaningful digital tasks.
- 4.
Sustain
Follow up to understand continued use, confidence, and remaining barriers.
Our Impact
- Older adults served
- 11,000+Older adults served
- Digital health participants supported
- 6,200Digital health participants supported
- States reached through virtual programming
- 18States reached through virtual programming
- Successful task completion
- 85%Successful task completion
Partnership Opportunities
Healthcare organizations can collaborate with GOLD to support patient digital adoption.