Banking & Financial Safety
Building confidence with online banking, digital financial services, scam prevention, account security, and financial technology.
Digital Access Is Only the Beginning.
Organizations are investing in digital services designed to make healthcare, banking, government programs, and everyday tasks more accessible.
But technology only delivers its intended value when people can successfully use it.
GOLD addresses the gap between digital availability and digital ability.
We combine guided instruction, community-based support, accessible resources, and outcome measurement to help older adults participate more confidently in an increasingly digital world.
What GOLD Can Help With
- Online and mobile banking confidence
- Digital financial inclusion
- Scam and fraud awareness
- Safe account navigation
- Financial technology readiness
- Community financial safety education
We Don’t Stop at Instruction. We Measure What People Can Do.
- 1.
Identify
Understand the digital barriers people encounter.
- 2.
Enable
Provide accessible resources, guided support, and community-based instruction.
- 3.
Verify
Measure whether participants can successfully complete meaningful digital tasks.
- 4.
Sustain
Follow up to understand continued use, confidence, and remaining barriers.
Our Impact
- Older adults served
- 11,000+Older adults served
- Digital health participants supported
- 6,200Digital health participants supported
- States reached through virtual programming
- 18States reached through virtual programming
- Successful task completion
- 85%Successful task completion
Partnership Opportunities
Community Sponsorship
Banks and financial institutions can support GOLD’s public-benefit financial safety and digital inclusion programs.
Program Partnerships
Financial institutions can explore structured digital adoption and customer education programs with GOLD.
TowneBank and First Bank have supported GOLD’s work.
Partner With GOLD